Terms of service

These terms apply to your use of stopbrokers.app and the StopBrokers service. The service is provided by:

Jan Lennard Klein
Am Mergelgarten 4
61440 Oberursel (Taunus)
Germany
Email: mail@lennard-klein.com

By creating an account you agree to these terms. Our privacy policy explains how we handle your personal data.

1. What we do

StopBrokers finds listings of your personal data on data broker and people-search sites and, with your authorization, asks those companies to delete it and to stop selling or sharing it.

• Free scan: we check selected sources for listings that match the details you give us and show you the results.
• Removal service: with your authorization, we send deletion and opt-out requests on your behalf, follow up and show you the status of each request.
• Guides: our public opt-out guides explain how to remove yourself manually.

We continuously change which sources we cover. The current scope is shown in your account and on our website.

2. What we cannot promise

Data brokers are independent companies. We send requests, follow up and escalate where the law allows, but we cannot force a broker to comply, guarantee that a listing is removed within a certain time, or prevent brokers from collecting your data again from new sources. That is why the paid service repeats checks and requests regularly.

Some brokers require steps we will not carry out for you, such as solving a CAPTCHA, signing in to an account or sending a copy of an ID document. We show these as tasks you can complete yourself.

3. Your account

• You must be at least 16 years old.
• Keep access to your email account secure: anyone who can open your sign-in links can access your StopBrokers account.
• Give us accurate details. Wrong details lead to wrong matches and requests that fail.
• You may only submit your own details, or the details of another person who has authorized you to do so (for example, a family member). You are responsible for having that authorization.

4. Authorization to act for you

For the removal service, you authorize us to contact data brokers in your name to request deletion, opt-out, access or correction of your personal data under applicable laws (such as the GDPR and US state privacy laws). You can see the exact authorization text before you sign it and withdraw it at any time with effect for the future. We use the authorization only for these requests.

5. Fair use

You must not use the service to:

• submit someone else's data without their permission,
• harass, stalk or locate other people,
• send false or abusive requests to third parties,
• disrupt, overload, scrape or reverse engineer the service.

We may suspend accounts that break these rules.

6. Prices and payment

The free scan is free of charge. Paid plans, their price, billing period and term are shown before you buy. Payments are processed by Stripe. Subscriptions renew automatically at the end of each billing period until you cancel; you can cancel at any time in your account, effective at the end of the current period.

If you are a consumer in the EU, you have a statutory right of withdrawal. We will provide the withdrawal information and model form before you buy a paid plan.

7. Ending the service

You can delete your account at any time. We then stop sending new requests and delete your data as described in our privacy policy. Requests already sent to brokers cannot be recalled.

We may end the free service, or end your account with reasonable notice. We may end it without notice for an important reason, in particular a serious breach of section 5.

8. Liability

We are liable without limitation for damage caused intentionally or by gross negligence, for injury to life, body or health, under the German Product Liability Act and where we have given a guarantee.

For slight negligence, we are liable only for breach of an essential contractual obligation (an obligation whose fulfilment makes proper performance of the contract possible in the first place and on which you may regularly rely), limited to the damage typically foreseeable when the contract was concluded. Otherwise, our liability for slight negligence is excluded.

These limitations also apply in favour of people we work with.

9. Changes to these terms

We may update these terms, for example when we add features or the law changes. We will tell you about material changes by email at least 30 days before they take effect. If you do not object within that time, the new terms apply; we will point out this consequence and your right to object in the email. If you object, either party may end the contract.

10. Law and disputes

German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. If you are a consumer, you also keep the protection of mandatory consumer laws of the country where you live.

We are neither obliged nor willing to take part in dispute resolution proceedings before a consumer arbitration board.

11. Contact

Questions about these terms: mail@lennard-klein.com.